Stay informed and in control with our “Smart Alarms.” You can receive instant alerts via push notification or email based on your specific needs:

Geofence: Get notified if the tracker enters or leaves a pre-set area.

Motion/Vibration: Be alerted immediately if your device is moved or shaken.

Speed: Set a limit and receive a notification if it is exceeded.

Battery: Get a warning before your power runs too low.

Additional alerts are available depending on your specific device model, ensuring you always know exactly what is happening in real-time.

Absolutely. The Live Tracking feature shows the real-time position of your tracker on a map. Depending on your device and settings, the location updates every few seconds so you can follow movements as they happen.

Accessing the portal is a simple 3-step process:

Activate: Go to the activation page on our website and enter your device ID.

Subscribe: Choose the plan that fits you best (Monthly, Yearly, or Bi-yearly).

Log In: Once payment is complete, you can log in to the Finder Portal via your web browser or our mobile app.

To help you choose the right plan for your vehicle or asset, we offer two main subscription types: BASIC and Premium.

The BASIC plan is the ideal choice for users seeking reliable, everyday security and real-time theft protection. It includes LIVE tracking, full access to the FINDER Portal, and all alarm functions, while storing your route data for up to 3 days. This plan is highly cost-effective, starting at £10 billed monthly, but you can save significantly by choosing the 1-year plan for £6 per month (£72 billed annually) or the 2-year plan for just £4.50 per month (£108 billed every 2 years).

The Premium plan is designed for those who need more advanced monitoring and long-term data. Along with everything in the Basic plan, you get an extended 365-day location history, which is perfect for business mileage logs or reviewing past travels. It also adds Satellite, 3D, and Outdoor maps, Priority 24/7 support, and a Lifetime Warranty on your device for as long as it remains activated. You can choose a 6-month plan for £8.50 per month (£51 billed every 6 months), a 1-year plan for £6.50 per month (£78 billed annually), or our best value 2-year plan for £5 per month (£120 billed every 2 years).

If you simply need to know your tracker’s location in an emergency, the BASIC 2-year plan offers the best value. However, if you require a full year of history and the peace of mind of a lifetime warranty, the Premium 2-year plan is the best choice for complete coverage.

Yes. Your PAJ tracker comes with an integrated M2M SIM card that automatically finds the best available mobile network upto 100 countries. The subscription covers this data connection and gives you full access to the Finder Portal features. Without it, the device cannot transmit its position.

The Finder Portal is our all-in-one tracking platform. It’s where your tracker sends its data, allowing you to see its location on a map, view history, and manage settings. Think of it as your personal control center for security.

Yes, in App Settings you can configure:

General: Dark mode, menu button preferences, map menu settings
Map: Display and performance settings
Notifications: Alert recipient management
App Modes: Presets for Vehicles, Pets, People, or Business use

The App Modes provide preset configurations optimized for different use cases:

Vehicle mode: Optimized for cars, trucks, fleet management
Pet mode: Settings for animal tracking
People mode: For personal safety tracking
Business mode: Unlocks enterprise features like user management

Enabling all modes gives access to full functionality

In the Account section you can:

View all orders
Download invoices
Manage licenses (add new, pause, reactivate)
Update payment methods
Modify account details

Both platforms offer the same core functionality. The main differences are:

Desktop: Better for detailed analysis, multi-vehicle overview, extensive report generation
Mobile: Perfect for on-the-go monitoring, quick checks, field management

Both sync in real-time, so you can switch between them seamlessly.