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Service PIN: If you are a customer, please provide your Service PIN when calling support. You can find it in the Finder Portal app, in the menu under your name.
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Monday – Friday: 9 a.m. – 4 p.m. (CET)
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Can I access the Portal on my phone?
Yes! While you can use any web browser, we recommend downloading the PAJ Finder Portal App (available on iOS and Android) for the best mobile experience and instant push notifications.
Can I manage multiple trackers in one account?
Yes, our FINDER Portal is built for “Central Device Management,” allowing you to monitor an entire fleet or all your family’s vehicles from a single account.
Key details include:
Unlimited Devices: Add as many PAJ trackers to one view as you need.
Subscription per Tracker: Please note that each individual device requires its own active subscription to be managed within the portal.
This setup makes it easy to oversee multiple assets simultaneously while ensuring each one has its own dedicated connection and data plan.
Is my data secure?
Security is our top priority. Your data is stored on high-security servers in the EU and is fully encrypted. We follow strict GDPR guidelines to ensure your location history and personal information remain private.
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