We’re here to help
Find guides, FAQs, and friendly support whenever you need it.
Product Manuals

Step-by-step guides for every model

Which Tracker for Me?

Find the right tracker for your needs.

FAQ

Quick answers to common questions

Send us a message

Tell us a bit about your situation and we'll get back within 12 hours.

Optional. Add it if you'd like a call back.
Your device ID from the PAJ Finder Portal — speeds up support.
When's a good time? *

We'll call you back within the selected window. Phone support available 24/7.

Day
Time
Get in Touch

Our support team is just a call, message, or chat away.
Service PIN: If you are a customer, please provide your Service PIN when calling support. You can find it in the Finder Portal app, in the menu under your name.

+49 (0) 2292 39 499 59
support@paj-gps.com
WhatsApp Chat 24/7
Office hours:

Monday – Friday: 9 a.m. – 4 p.m.

FAQ
Have questions, We got answers.
Everything you need to know about our process, and how we deliver results.
Reset
What happens if I need help?

We are here for you! You can access our extensive online Help Center, or contact our support team 24/7

Can I cancel my subscription at any time?

Yes. We offer flexible plans. If you choose the monthly option, you can cancel at the end of any billing month. For long-term plans (1 or 2 years), you can cancel before the next renewal date directly through your account settings.