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GPS Trackers
Commercial Customers
Technical Sheet PDF
QUICKSTART-GUIDE
Please follow these simple steps:
1. Activate your device
• Choose a subscription duration
• Select a service package (optional)
• Make payment
2. Connect your device
• Connect device to vehicle`s battery
3. Locate your device
• Download the FINDER Portal App
or
• Access the FINDER Portal through your desktop browser
FAQ – PROFESSIONAL Finder 3.0
How can I power on and off the PROFESSIONAL Finder 3.0 device?
When connected to the power supply, the PROFESSIONAL Finder 3.0 switches on immediately and the LED lights emit a signal. And to switch off disconnect from power supply and slide the witch to off.
What do the LED indicators on the PROFESSIONAL Finder 3.0 signify?
LED – GPRS Status
Green LED – GPRS status
| SIGNAL | MEANING |
|---|---|
| The green LED is constantly lit. | GPS signal available. |
Red LED – GPRS status
| SIGNAL | MEANING |
|---|---|
| The red LED flashes slowly. | GPRS signal available. |
| The red LED is constantly lit. | No GPRS signal available. |
How can I operate the FINDER Portal ?
Please have a look at our
Why isn't the route recording feature working?
If the route recording is not working please try to restart your device.
Why is my GPS tracker not connecting to the FINDER Portal?
Make sure your FINDER is charged & switched on.To assist the connection, move the FINDER (short walk/drive) and restart if needed. If the FINDER still doesn’t connect, contact our support.
Why aren't the alarms activating?
Ensure your device has a stable network connection & perform a power cycle by turning the device on and off.If it still doesn’t work please contact our support team .
Why won't the battery charge?
Try using a different wall plug or charging cable, and ensure to turn on and off the device as part of the troubleshooting process
Support
Our In-House Customer Service Team will be happy to assist you with any questions related to your product.