Frequently asked questions

  Technical Sheet PDF


Please follow these simple steps:

1. Activate your device

• Choose a subscription duration
• Select a service package (optional)
• Make payment

Activate now

2. Connect your device

• Connect device to vehicle`s battery

3. Locate your device

• Download the FINDER Portal App

Google play store icon for downloading the paj finder portal app
Apple app store icon for downloading paj finder portal app


• Access the FINDER Portal through your desktop browser


When connected to the power supply, the PROFESSIONAL Finder 3.0 switches on immediately and the LED lights emit a signal. And to switch off disconnect from power supply and slide the witch to off.

LED – GPRS Status

Green LED – GPRS status

The green LED is constantly lit. GPS signal available.

Red LED – GPRS status

The red LED flashes slowly. GPRS signal available.
The red LED is constantly lit. No GPRS signal available.

If the route recording is not working please try to restart your device. 

Make sure your FINDER is charged & switched on.To assist the connection, move the FINDER (short walk/drive) and restart if needed. If the FINDER still doesn’t connect, contact our support.

Ensure your device has a stable network connection & perform a power cycle by turning the device on and off.If it still doesn’t work please contact our support team .

Try using a different wall plug or charging cable, and ensure to turn on and off the device as part of the troubleshooting process


Our In-House Customer Service Team will be happy to assist you with any questions related to your product.