COMPACT Finder 4G

  Frequently asked questions

  Technical Sheet PDF

QUICKSTART-GUIDE

Please follow these simple steps:

1. Charge your device

• Before first usage fully charge your device

2. Activate your built-in
SIM card

• Choose a subscription duration
• Select a service package (optional)
• Make payment

Activate now

3. Go outside for first usage

• Go outside and turn on the device
• Walk around for several minutes
• The device calibrates itself automatically

4. Locate your device

• Download the FINDER Portal App

Google play store icon for downloading the paj finder portal app
apple-app-badge

or

• Access the FINDER Portal through your desktop browser

FAQ – COMPACT Finder 4G

Press the button once briefly to switch the device on. The LEDs will then flash until the GPS tracker has GPS or network reception. Press the button 5 times within 5 seconds to switch the FINDER off.

Orange LED – GSM status Orange LED

Signal Meaning
The orange LED is blinking There is no available GSM signal
The orange LED is off The GPS Tracker is in standby mode or switched off
The orange LED is fixed A GSM signal is available

Blue LED – GPS status Blue LED

Signal Meaning
The blue LED is blinking There is no available GPS signal
The blue LED is off The GPS Tracker is in standby mode or switched off
The blue LED is fixed A GPS signal is available

Red LED – battery status Red LED

Signal Meaning
The red LED is off (when charging cable is plugged in) The GPS Tracker is fully charged
The red LED is fixed (when charging cable is plugged in) The GPS Tracker is charging

If the route recording is not working please try to restart your device. 

Make sure your FINDER is charged & switched on.To assist the connection, move the FINDER (short walk/drive) and restart if needed. If the FINDER still doesn’t connect, contact our support.

Ensure your device has a stable network connection & perform a power cycle by turning the device on and off.If it still doesn’t work please contact our support team .

Try using a different wall plug or charging cable, and ensure to turn on and off the device as part of the troubleshooting process

Support

Our In-House Customer Service Team will be happy to assist you with any questions related to your product.